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My order shipped but I never got my package...Updated a year ago

Don’t worry! If you’ve received a tracking number but your package is missing, please reach out to the carrier to locate your item. If it’s still unable to be located, please complete a missing package claim and provide us with the case number and we’ll make sure you get what you need!

USPS: https://www.usps.com/help/missing-mail.htm

FedEx: Please email us ASAP!

Please note: if it's been 2 weeks past the "Delivered" date we are no longer responsible for any orders marked as delivered at your door or with another party.

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